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Old 11-22-2007, 10:07 PM   #1 (permalink)
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Default sprint.Blacberry.net&New 8830

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I had to replace my 8830 with another 8830 and now I can't figure out how to get my old Sprint.Blackberry.net e-mail address to work on the new unit.
Any ideas?
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Last edited by Daytripper63 : 11-22-2007 at 10:09 PM. Reason: error
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Old 11-22-2007, 10:08 PM   #2 (permalink)
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You have to go here:

https://bis.na.blackberry.com/html?b...rint&locale=en

Login and update your PIN and ESN number. Then resend your service books.
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Old 11-22-2007, 10:50 PM   #3 (permalink)
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I tried that webaddress and it is only giving me the option of creating a new address, I am trying to get the address from my old BB do you have a different web address that I can just enter my Pin & ESN
Thanks
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Old 11-22-2007, 10:54 PM   #4 (permalink)
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No, you have to use that site to access your BIS account. If you can't remember your password to logon, click the 'Forgot Password' option.
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Old 11-22-2007, 11:32 PM   #5 (permalink)
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Thanks
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Old 11-23-2007, 01:19 PM   #6 (permalink)
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After changing devices I can never log into my BIS account with Sprint. It always tells me my account has been disabled. I then have to call Sprint's BlackBerry support dept. and have them make the PIN change for me. It is pretty annoying.
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