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Old 11-25-2007, 04:17 PM   #1 (permalink)
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Default 8700 and 8707 profile changes randomly - weird

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The handset is randomly changing the profile.

For example he may be on silent, in a meeting, then his phone changes to normal, and his phone will go off in a meeting.

I asked him to check his side shortcut button - and it is set to do nothing.

Anyone else heard of this issue?
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Old 11-25-2007, 04:25 PM   #2 (permalink)
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They have updated the software on handheld models 8707 & 8700. Since upgrade the profile changes randomly. e.g. silent mode changes to ring etc. Issue is only occurring on these models.

ver 4.2
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Old 11-27-2007, 04:53 PM   #3 (permalink)
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Is there a fix yet?
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Old 11-28-2007, 10:20 PM   #4 (permalink)
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Not yet - they are parliament customers so it will be some time before they can update firmware
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Old 11-30-2007, 10:09 AM   #5 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

contra, did you see the thread started by Iraed74, "Profile changes automatically..."? If your user's profile is changing from whatever to vibrate, and then back, this could be the explaination.
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