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Old 11-27-2007, 10:52 AM   #1 (permalink)
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Unhappy attachment problem with jpegs

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my 8830 will open excel, word, etc attachments, but not jpegs or tiffs(it won't give me the option of clicking on "open attachment"), on my primary exchange server email account. if i log onto my gmail account on the Blackberry, i can open the jpegs. any ideas why jpegs won't open? other people i know have the 8830 can view the jpegs...
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Old 11-27-2007, 12:58 PM   #2 (permalink)
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If you're on BES with your company for email there might be a BES policy in place to keep you from opening up the files. I can open them up fine on mine, but I don't use BES with my company email. Check with your BES admin if you're setup for that.
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Old 11-29-2007, 06:48 PM   #3 (permalink)
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I'm not on BES and it's happening to me as well with my gmail. I used to be able to open picture attachments with no problem a while ago but all of a sudden I can't.
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Old 12-01-2007, 10:29 PM   #4 (permalink)
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I'm having the same problem. It just started about a week ago.
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Old 02-11-2008, 12:12 PM   #5 (permalink)
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Who Can Help On This Issue? I Have Never Opened Jpeg File Attached To My Email, Just No Such Option-open Attachment.
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