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Old 11-27-2007, 10:30 AM   #1 (permalink)
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Default Duplicate emails received via IMAP

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Hi all.

I have an Exchange server that serveral 8830's connect to via IMAP (Do not have BES)..

I have a user who is receiving some duplicate emails.. If he deletes an email from Outlook, then that email is resent to the Blackberry as a new message..

Has anyone else ever run into this?

Thanks
David
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Old 11-27-2007, 01:01 PM   #2 (permalink)
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Do you have OWA set up for your users?

If you do, then have them set up their BIS work email account to pull email from OWA. If you do a search, you will find a link to blackberry.com support giving instructions on how to do this.

I've seen your user's problem before using both POP and IMAP. I have no idea how to fix it, but setting the BIS account to get the email through OWA should fix it.

Last edited by chrisb3 : 11-27-2007 at 01:02 PM.
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Old 11-27-2007, 01:56 PM   #3 (permalink)
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Hi Chris,

Thanks for the information, I'll give that a shot..

THanks
David
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