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Old 11-27-2007, 03:35 PM   #1 (permalink)
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Join Date: Sep 2007
Location: Texas, USA
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Default Voicemail auto-delete

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Hey guys, my blackberry automatically deletes my voicemail as soon as I try to retrieve it.

I hit the green phone button to bring up the phone menu.
I click the wheel.
I select "Call Voicemail" from the list
The voicemail system picks up and says "Hello, you have one new mes-"
The blackberry issues three quick tones.
"Voicemail deleted."

This is, needless to say, irritating. I can undelete messages afterwards and then play them, but I would really rather just not have this happen every time.

Any ideas?

As a side note, I can check them from any other phone, and manually dialing my own number from the blackberry sometimes works, but not always.

-Dan
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Old 11-28-2007, 03:03 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2007
Location: Texas, USA
Model: 8700c
PIN: N/A
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I figured out what this problem was. The blackberry had "remembered" my voicemail password and was dialing it after it accessed the voicemail system. Unfortunately, you don't need the password if you're calling from the blackberry, and my password happened to contain the key presses to delete all messages.

So I deleted my password from the "voice mail options" and now it works fine!

-Dan
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