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Old 11-28-2007, 04:32 AM   #1 (permalink)
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Default Problem with hearing people when they call

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Hi there

I work for a company who supply Blackberrys and we have a client who has an 8700f on the UK Orange network and he is having problems hearing callers when they call him.

They can hear him but he cannot hear them, he's tried a hard reset, someone elses SIM card in his phone and he's also tried changing the volume but none of those things have worked.

Could someone advise me as to what the problem could be and how it could be solved, by a SIM update from Orange perhaps?

Thanks in advance for any advice/help
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Old 11-28-2007, 05:54 AM   #2 (permalink)
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Wirelessly posted (BlackBerry 8700g: BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Might try to wipe the device and reload the Operatng System. If that doesn't work might try a whole new device.
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