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Old 11-29-2007, 02:53 AM   #1 (permalink)
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So I exchanged my 8820 today because of the dust under screen problem. Now I've got another problem, I cant seem to get my email to work anymore and I have no access to the internet browser, only the wifi browser and media net. It also shows edge in lower case, to my memory it was all caps before. Any help would be fantastic.

EDIT: Now Ive also noticed that I have no entries in my host routing tables, is that normal?

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Old 11-29-2007, 06:59 AM   #2 (permalink)
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Wirelessly posted (BlackBerry8820/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

It sounds like your BBService has been cancelled. I would call your provider to see if your plan is still active. BTW I haven't heard of the dust under the screen with the 8820's, has anyone else?
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Old 11-29-2007, 07:10 AM   #3 (permalink)
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Try this - go to the BIS web site for AT&T and resend your Service Books.
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Old 11-29-2007, 07:28 AM   #4 (permalink)
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Make sure ATT provisioned the BB data plan on the new phone.

Enter the new PIN and IMEI in BIS. Those are unique to each device.

Then resend the service books.

And pull the battery for about 30 seconds.
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Old 11-29-2007, 02:52 PM   #5 (permalink)
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I had tried resending the service books several times before I posted. Which coincidentally all showed up after about the 3rd or 4th reset of the phone. Its all good now.


Quote:
BTW I haven't heard of the dust under the screen with the 8820's, has anyone else?
It was really bad on mine, the bottom left corner of the screen cover didn't even seem to have been glued down. Hopefully this new one doesn't have those issues.
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