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Old 11-30-2007, 10:44 PM   #1 (permalink)
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Greetings fellow forum members!

Forgive my post, but I am a "newbie" - just received my new Blackberry 8800 last week, and am still figuring out how to use all the features.

I have configured my blackberry to support 4 e-mail accounts:

#1 My work e-mail account - which is supported via Blackberry Enterprise Server - all of the messages of which end up in the "messages" folder of my 8800

#2 Personal e-mail #1 - my yahoo account - I have a nice little Y! e-mail icon on my blackberry User Interface to view my yahoo mail.

#3 Personal e-mail #2 - my gmail account - I have a little "generic" internet e-mail icon on my blackberry User Interface to vie my gmail mail.

#4 Personal e-mail #3 - my comcast account - I ahve a little "generic" internet e-mail icon on my blackberry User Interface to view my comcast mail.

All of the above works well for me, with the following exception.

ALL of my e-mail from all 4 of the above accounts ends up in the "Messages" folder. I would like to configure my blackberry to keep my "personal" mail from mixing in with my "work" mail.

I figure I could make this happen in one of two ways:

#1 Configure my blackberry to "not copy" my personal e-mail from #2, #3 and #4 above into the "main" messages folder.

#2 Configure my blackberry to support another, separate "work" e-mail folder.

I would prefer the first option above.

Can anyone point me in the right direction? I appreciate any assistance you could offer!
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Old 12-01-2007, 09:55 AM   #2 (permalink)
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Default Simply Hide the Folder

Highlight the folder and then click the menu button.

Simply hide the application and then read your emails from the parent folders.
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Old 12-01-2007, 10:03 AM   #3 (permalink)
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That's the way the BB is designed to work....ALL email goes into the Messages application, regardless of BIS or BES email, and there is no way you can configure the BB to separate them.

There is a 3rd party application called Empower, however, that may give you what you want:

Empower BES MailBox: Separate your Work emails from main Messages.
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Old 12-01-2007, 10:50 AM   #4 (permalink)
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Empower filters the mail?
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Old 12-01-2007, 11:07 AM   #5 (permalink)
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Originally Posted by akosnitzky View Post
Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Empower filters the mail?
Yes.
See 1.3 here:
BES Users FAQ - BlackBerryFAQ
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Old 12-01-2007, 11:07 AM   #6 (permalink)
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Quote:
Originally Posted by umtyman View Post
Highlight the folder and then click the menu button.

Simply hide the application and then read your emails from the parent folders.
That will hide the user's corporate BES mail, which is probably not a good idea.
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Old 12-01-2007, 11:31 AM   #7 (permalink)
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I personally just check each individual mail folder, that way I know which account the message was sent to. Works for me..
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Old 12-01-2007, 11:33 AM   #8 (permalink)
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I personally just check each individual mail folder, that way I know which account the message was sent to. Works for me..
When you open a message (from anywhere) just scroll up to the top and it will display the email account you received it on.
Received Using: blahblah
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Old 12-03-2007, 06:03 PM   #9 (permalink)
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Folks,

Thank you so much for your posts and responses! They have been very helpful, although I don't think I have found the information I am looking for just yet. Perhaps I could offer some additional information.

I use my blackberry primarily for work purposes. I like the fact that I can also receive e-mail from my three personal e-mail addresses as well, but the truth is that those addresses are far less important to me than my work e-mail.

One of the above addresses is an address I use to participate in a number of online bulletin boards, and I got a lot of e-mail on it. I like being able to receive it on my blackberry, as I can read through it while on the train, waiting in line at the airport, etc...

Right now, all of my "work" e-mail, goes into the main "Messages" folder. Is there a way to create a "work" folder, so I can read all my work messages from there. If there was, I wouldn't care that all my mail ended up intermingling in the main message folder, as I could primarily check my "work" folder, without having to sort through tons of personal e-mail messages that are important to me, but not as important as my work stuff.

As always, I thank you for your inputs! This is a learning experience for me!

Hank
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Old 12-03-2007, 06:17 PM   #10 (permalink)
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Quote:
Originally Posted by hank.p View Post
Folks,

Thank you so much for your posts and responses! They have been very helpful, although I don't think I have found the information I am looking for just yet. Perhaps I could offer some additional information.

I use my blackberry primarily for work purposes. I like the fact that I can also receive e-mail from my three personal e-mail addresses as well, but the truth is that those addresses are far less important to me than my work e-mail.

One of the above addresses is an address I use to participate in a number of online bulletin boards, and I got a lot of e-mail on it. I like being able to receive it on my blackberry, as I can read through it while on the train, waiting in line at the airport, etc...

Right now, all of my "work" e-mail, goes into the main "Messages" folder. Is there a way to create a "work" folder, so I can read all my work messages from there. If there was, I wouldn't care that all my mail ended up intermingling in the main message folder, as I could primarily check my "work" folder, without having to sort through tons of personal e-mail messages that are important to me, but not as important as my work stuff.

As always, I thank you for your inputs! This is a learning experience for me!

Hank
hank,

Your answer was provided above in a link to BlackBerryFaq.com which describes your current situation.

You cannot segregate your Work mail from other mail without the use of third party software.
To date, Empower BES Mailbox is the only software which claims to do this.

Please follow the link in post #5 (by me) in this thread.
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Last edited by penguin3107 : 12-03-2007 at 06:18 PM.
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Old 12-03-2007, 06:27 PM   #11 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
hank,

Your answer was provided above in a link to BlackBerryFaq.com which describes your current situation.

You cannot segregate your Work mail from other mail without the use of third party software.
To date, Empower BES Mailbox is the only software which claims to do this.

Please follow the link in post #5 (by me) in this thread.
Thank you! I guess I was hoping that there was a way to address my request w/o the installation of 3rd party software - I will check it out. Thanks again for the post, link and response!

I am curious - what happens if one has two BES e-mail addresses - do they both get dumped into the same "messages" folder? I suppose they do...

Thanks again!
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Old 12-03-2007, 06:27 PM   #12 (permalink)
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Penguin is correct. All mail comes to the "Messages" folder and is also copied to a folder for each account. One warning, if you delete in one folder it is gone from the BB.
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Old 12-03-2007, 06:42 PM   #13 (permalink)
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Quote:
Originally Posted by Dubdub View Post
Penguin is correct. All mail comes to the "Messages" folder and is also copied to a folder for each account. One warning, if you delete in one folder it is gone from the BB.
Thanks again for the responses. Something you said caught my attention, "and is also copied to the folder for each account". This is where I think I may not have been clear enough in my initial posts.

IF I could set up a separate "work" folder for my work e-mail, I would be happy, as I could then read my work mail from that folder... Is this possible? Meaning, at the present moment, I don't have a separate folder for my work e-mail, it gets "co-mingled" w/ other mail/texts in the "Messages" folder.

I would be very happy if I could end up w/ the following:

Messages - as is - everything ends up here
Work - just work e-mail (currently does not exist)
Yahoo - currently exists
GMail - currently exists
Comcast - currently exists

Thanks again for your help!



Thanks again!
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Old 12-03-2007, 10:03 PM   #14 (permalink)
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Wirelessly posted (Breaking Ball: BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Quote:
Originally Posted by hank.p
Quote:
Originally Posted by penguin3107 View Post
hank,

Your answer was provided above in a link to BlackBerryFaq.com which describes your current situation.

You cannot segregate your Work mail from other mail without the use of third party software.
To date, Empower BES Mailbox is the only software which claims to do this.

Please follow the link in post #5 (by me) in this thread.
Thank you! I guess I was hoping that there was a way to address my request w/o the installation of 3rd party software - I will check it out. Thanks again for the post, link and response!

I am curious - what happens if one has two BES e-mail addresses - do they both get dumped into the same "messages" folder? I suppose they do...

Thanks again!
It's not possible to have more than one BES account on a BlackBerry device.
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Old 12-04-2007, 11:16 PM   #15 (permalink)
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While you currently have to use a third-party application for an easy way to separate BES and BIS messages, a feature in BES v4.1.5 (SP5), ETA early February of '08, will allow for a separate view for BES messages. This will work on any BlackBerry smartphone with v4.1.0 or later. On release of this update, keep an eye out for a knowledge base article describing the feature and how to enable.
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