BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-02-2007, 12:50 PM   #1 (permalink)
Knows Where the Search Button Is
 
dbabe's Avatar
 
Join Date: Sep 2007
Location: Philadelphia, PA
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Removing E-mail Accounts from Previous User - No BIS

Please Login to Remove!

Maybe you guys can help me out. I upgraded my mother's 7100t to 4.1.0.377. It used to be my brother's before he got a pearl. Prior to the upgrade, my brother's e-mail accounts weren't on the menu. Post-upgrade, the BB e-mail account and his AOL e-mail account popped up, and the option to hide them isn't there, only to move them. My mom will get all confused [she only knows how to answer/send calls and play Brickbreaker], so my question is, how do I remove these? There is no BIS on the phone, so I'm a little confused with how to remove them!
__________________
"Philadelphians are crazy when it comes to sports. And I mean that as a compliment." - Cole Hamels
Offline  
Old 12-02-2007, 12:52 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,876
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

It sure sounds like the PIN on the device IS associated with a BIS account. You could try calling T-Mobile and see if they will help you out.

OR, are you able to send email from the device using one of the BIS accounts? If so, send an email to yourself (like your @gmail, @yahoo, etc) and see what the sent from email address shows...then you'll know if your brother really had a BIS account or not
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 12-02-2007, 12:57 PM   #3 (permalink)
Knows Where the Search Button Is
 
dbabe's Avatar
 
Join Date: Sep 2007
Location: Philadelphia, PA
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

He did have BIS, the phone was his for about a year and I don't know if the icons just disappeared when we put my mom's SIM in it or what, he switched them. But they're here now all of a sudden again.
__________________
"Philadelphians are crazy when it comes to sports. And I mean that as a compliment." - Cole Hamels
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.