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Old 12-03-2007, 07:33 AM   #1 (permalink)
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Join Date: Jan 2007
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Default Error 1904 BB Desktop Manager 4.3 & Outlook 2007

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I installed Version 4.3.0.15 (Aug 15 2007). I'm running Win XP and Outlook 2007. I have just upgraded to an 8800 from an 8700.

I was using an older desktop manager program and installed the 4.3.0.15 over the top. I did get four errors when installing the desktop manager.

"Error 1904.Module <Drive\File...\Blackberry\IS71 Connectors\ISGroupWise6.5.X\GW.dll failed to register. HRESULTS - 2147220473. Contact your support personnel."

"Error 1904.Module <Drive\File...\Blackberry\IS71 Connectors\ISGroupWise6.5.X\GWApi.dll failed to register. HRESULTS - 2147220473. Contact your support personnel."

"Error 1904.Module <Drive\File...\Blackberry\IS71 Connectors\ISGroupWise6.5.X\Desktop Setup_pb.dll failed to register. HRESULTS - 2147220473. Contact your support personnel."

"Error 1904.Module <Drive\File...\Blackberry\IS71 Connectors\ISGroupWise6.5.X\SyncAE_pb.dll failed to register. HRESULTS - 2147220473. Contact your support personnel."

I have tried…
Repairing the desktop 4.3 installation
Uninstalling and reinstalling desktop 4.3
Reinstalling outlook 2007
Running regsvr32 atl.dll
Installed Windows installer 3.1
Checked for Microsoft updates

and alot of rebooting...

I can back up OK, but I can’t sync. Has anyone got any more ideas on how to fix this problem?

Thanks
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