Welcome to the forums. This update should work (did you delete the vendor.xml?) However, after the update you will need to reactivate on your BES. If Desktop Manager doesn't have an online connection to your email profile then you will need to get an activation password from your BES Admin. If desktop manager has a connection to your email server then Activation will start automatically a few minutes after the update is complete (just leave it plugged in until it starts..)
Thanks for the reply. THats the thing. I have it plugged in right now, the software is up and running, shows its connected but nothing happens. I did delete the vendor.xml like the instructions asked. I can use the software (version 4.3) to interact with the device but i cannot update the OS.
Does the desktop software have a repository it goes to to get this update?
Can i just go somewhere and download and manually install it myself?
So, double check that you have Desktop Manager AND the OS file BOTH installed. Then go back and double check the vendor.xml file is gone. It gets installed with DM and the OS so you may need to delete it again.
Then try again.
It looks like the link to the OS download was missing in the first post of this thread. I just added it. Download it and install it and delete the vendor.xml file again.
Hi. I live in Venezuela and just bought a 7130e, does that update for the OS works anywhere? I'm asking this because the download of the OS update comes from the North America's web site, and on the BB site says "software download for Alltel".
Do I install the new os file to the computer desktop or do I have to drag it into another file. The os file I have is a .exe file and just runs itself when I click on it from the desktop and I am unable to explore the file to extract any files within.
I just received a text from alltel saying that I need to upgrade... I downloaded Desktop manager 4.3 and the latest software. When I go to connect the phone to the computer through USB, it will connect, then disconnect, then connect, then disconnect, and on and on... then it will keep giving my Fail messages.... Here is the link I get my software from:
I tried installing the update on my US cellular 7130, and afterward the device would never power on. I wiped the device before I tried the upgrade, but it didn't make a difference. What am I doing wrong?
Also, this is the OS upgrade from Alltell, is it possible one of the updates from a different carrier would work better?
hi! i just make this upgrade in my 7130e from MOVILNET Venezuela and is working excellent. so the people from venezuela, follow the instrucction AL PIE DE LA LETRA! and you will have your 7130e working with the 4.2 OS
I upgraded my OS to v4.2. Now every time I type anything like a text or in mobile web I have to confirm what letter i want with the track wheel. As before I could freely type. Any way to disable this? I searched a few boards and throughout the BB options but no luck. Thanks in advance!