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Old 12-05-2007, 12:13 PM   #1 (permalink)
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I've been using the Blackberry 8700c for a few months now. Our company just had POP3 email, which I had setup as a Personal Email Address.

Last week we went to MS Exchange, and I've since activated BES on the device.

However, it still seems to be retrieving the old personal email address (which is now 100% spam).

Can I delete a service book or something to make this stop?
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Old 12-05-2007, 12:14 PM   #2 (permalink)
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Remove the email address from your BIS account.
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BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
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Old 12-05-2007, 12:19 PM   #3 (permalink)
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Just login to your service provider's BIS web site (the same place you created the BIS account) and delete the mail account it, then resend service books.

If you cannot login to the website, you can delete the CMIME service book that corresponds to the BIS account on your BlackBerry (but BIS may resend the service books periodically? I don't really know)
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Old 12-05-2007, 01:26 PM   #4 (permalink)
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That worked! Thank you.
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