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Old 12-06-2007, 07:49 PM   #1 (permalink)
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Default How do I remove my number from my 8830?

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Hi all,

I have an 8830 that I was using on Bell. I ended up switching to rogers and ported my number over. Now I want to sell my 8830.

My question is can I remove my phone number from the device before I sell it? The phone does not work any more, but the number still appers in the phone screen.

I have wipped the device from the device, and I have loaded the newest software (while wipping the device again), but the number remains.

Anything I can do? Thanks in advance.
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Old 12-06-2007, 07:53 PM   #2 (permalink)
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There should be a code that you can get from Bell for returning the device to the factory defaults.

For example, on Sprint, I would 'dial' ##786 and then put in the MSL code (specific to that device) and it would both wipe the device and put a generic number (starting with 000000) for the phone number.

Try giving Bell a call.... or maybe someone else here knows.
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Old 12-07-2007, 09:32 AM   #3 (permalink)
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Cool Wiping!

The correct answer is wiping the phone and then turn it off, there no need to set the phone up if going to sell it.
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Old 12-07-2007, 11:01 AM   #4 (permalink)
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Wiping the phone doesn't get rid of the number. I agree with juwaack68, give your carrier a call. Although I have sold many of my old phones with the number still in it, and have never had any trouble. As soon as the buyer activates it, the number disappears.
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