BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-07-2007, 12:41 PM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8830
PIN: N/A
Carrier: verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help-Problem with 4.2upgrade (8830)

Please Login to Remove!

Since I upgraged, I know longer have send option to reply to enterprise emails. Gmail and Hotmail work fine. Normally it is on drop down between Clear Field and Save Draft. It is just not there
I can workaround by forwarding back to sender. That works.
Anyone else having this problem
Help
Offline  
Old 12-07-2007, 12:46 PM   #2 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

You need to call your IT department. Sounds like your missing service books for your BES.
__________________
Exchange 2007/BES 5.0.2 MR2
Offline  
Old 12-07-2007, 02:43 PM   #3 (permalink)
New Member
 
Join Date: Nov 2006
Model: 7100I
Carrier: Nextel
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had that same problem with both 8830 (verizon's) that I updated. I had to delete the users from BES and re-add them back in for it to work (mine and my boss') doesn't take long just a pain.

I had tried the service book and resets and battery pulls as well before deleting from BES. there is a thread in here about the same thing I believe.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.