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Old 12-10-2007, 07:32 PM   #1 (permalink)
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Question Trying to get new BB like old BB...Can I reinstall?

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I recently damaged my Blackberry 8700c. Looks like there's a glass screen behind the front screen. It was shattered. So I found someone selling the same model for $50 on craigslist. Bought it right away and it was really taken care of, looks like new. Problem is the the owner worked for a big bank and was given to him by his job. So certain things are locked and he doesn't know how to unlock them. I managed to back up my old BB, so I have everything on my computer to go into the new one. Is there a way I could just clean out everything on the new one, and then reinstall everything?

Last edited by m_r95 : 12-10-2007 at 07:33 PM. Reason: mispelling
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Old 12-10-2007, 07:36 PM   #2 (permalink)
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You will probably want to wipe the device first:

How to wipe the OS from a BlackBerry device? - BlackBerryFAQ

Then (as he was probably connected to a BES) perform the following:

Remove IT Policy - BlackBerryFAQ
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Old 12-10-2007, 08:08 PM   #3 (permalink)
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Quote:
Originally Posted by jeremyckitching View Post
You will probably want to wipe the device first:

How to wipe the OS from a BlackBerry device? - BlackBerryFAQ

Then (as he was probably connected to a BES) perform the following:

Remove IT Policy - BlackBerryFAQ
So after I do this how do I reinstall the OS? After I backed it up I saw the applications were all that was backed up (sms, calendar, etc) not the OS (internet, etc.)
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Old 12-11-2007, 10:11 AM   #4 (permalink)
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Check out the BlackberryFAQ, you'll find most of your answers there.

Details on how to upgrade the OS can be found here:

How do I upgrade the OS on my BlackBerry?
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