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Old 12-11-2007, 05:06 AM   #1 (permalink)
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Default Intellisync configuration

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I have installed 4.2.1 (8700M_PBr4[1].2.1_rel180_PL2.3.0.86_A4.2.1.108.exe ) on my home PC. After going thru the installation, when I got to the Intellisync configuration, after selecting an item (Calendar, MemoPad, Address Book, Tasks) and going thru the setup, selecting to sync to MS Outlook, I get the 'Congratulations - you have sucessfully configured the product' message. But, when I then click the Finish button, I get a pop-up box saying 'Cannot find system in table file'.

What do I need to do? I have a Blackberry 8700 that won't sync with my Outlook. I am not running this at my office, this is only to sync with Outlook on my home computer.
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Old 12-11-2007, 06:32 AM   #2 (permalink)
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Roy, what version of Outlook are you using? If it is Outlook 2007, I believe you will need to make sure you are using Desktop Manager versioon 4.2, Service Pack 2.

Also, try rebooting both PC and BB and trying the sync again.
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Old 12-11-2007, 02:42 PM   #3 (permalink)
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I'm using Outlook 2003. I'll try a reboot when I get home this evening. Thanks!
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Old 12-11-2007, 06:20 PM   #4 (permalink)
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Rebooting did not help. Exactly the same error...
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Old 12-11-2007, 10:37 PM   #5 (permalink)
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OH, are on a BES system with your BB (I missed in your first post where you stated "I am not running this at my office, this is only to sync with Outlook on my home computer."

On your BB, you have to disable the wireless reconcile in each app you want to sync via cable. So, go to Calendar >Options >Wireless Reconcile-Off. Then, when finished, turn wireless reconcile back on. Do that for everything you want to sync with Outlook.

I hope that fixes it.
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Old 12-12-2007, 05:15 AM   #6 (permalink)
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I don't have a 'Wireless reconciliation' option on any of these applications on my BB. Where do I look for this? It's not under, for example, Calendar > Options.
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Old 12-17-2007, 10:13 AM   #7 (permalink)
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I'm having the exact same problem.

Help with Desktop 4.3 "Cannot Find System in Table File" BIS

Anyone have a clue?

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Old 12-25-2007, 10:48 AM   #8 (permalink)
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Default I also have this issue

I know that I have previously synced my outlook with Microsoft CE. Could it be possibly an issue with that?

Anyone have any new ideas?
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Old 07-09-2008, 03:14 PM   #9 (permalink)
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Thumbs up From the Blackberry Technical Solution Center

Go to the Blackberry Technical Solution Center at blackberry.com and search for the error "Cannot find table in system file". This will give you the solution below, which worked when I had the same problem upgrading from 4.3 to 4.5

Problem

When following these steps to set up Synchronization using BlackBerry Desktop Manager:

- Select Synchronize > Configure Synch.
- Select the application you want to synchronize and click Setup.
- Select Microsoft Outlook as the application and click Next.
- Select Two way sync and click Next.
- Select Default Outlook Profile and click Next.
- Click on the Finish button.
- Clicking on the Finish button in step 6 resulted in the following error:

Cannot find table in system file

--------------------------------------------------------------------------

Cause

The error occurred after upgrading from BlackBerry Desktop Manager 4.2.2 to version 4.3. The upgrade failed to remove the Connectors folder in C:\Program Files\Research In Motion\BlackBerry\Connectors. As a result, the old Microsoft Outlook desktop applications are registered with BlackBerry Desktop Manager 4.3.

--------------------------------------------------------------------------

Resolution

If the Connectors folder is still present in C\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector, follow these steps:

Unregister the old Microsoft Outlook connector ilxolkCompanion.fil.

- Open the command prompt.
- Navigate to C:\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector.
- Type in the command regsvr32 -u ilxolkCompanion.fil.
- In Desktop Manager, Microsoft Outlook will no longer be listed as an available desktop application.

Register the most current Microsoft Outlook connector.

- Navigate to C:\Program Files\Research In Motion\BlackBerry\IS71 Connectors\MS Outlook Connector.
- Type in the command regsvr32 msoutlookconnector.fil.
- In Desktop Manager, Microsoft Outlook will now be registered as an available desktop application.

Once these steps have been completed, configure synchronization again.
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