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Old 12-11-2007, 04:50 PM   #1 (permalink)
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Default I Need Help Please (7100)

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my black berry has locked up no matter what button i push nothing happens I spin the wheel and the light gets bright but that is it.I have updated the BB ,I have removed the battery and did a hard reset many time but nothing seems to work.it will ring when i call it but i can not answer it because when I push the button nothing happens.What I wanted to do is wipe it clean and reinstall the os but from what I understand I need to do that from the BB not with the desktop manager.PLEASE HELP ME !!!!!!!!!!!!!!
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Old 12-11-2007, 05:04 PM   #2 (permalink)
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everglade, are you saying the keyboard is dead? Does the trackwheel scroll and select icons, etc.?

If you need to completely wipe the device and reinstall the OS, follow these instructions:
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Good luck, and welcome to the Forums.
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Old 12-11-2007, 05:09 PM   #3 (permalink)
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well it boots up but but thats it no matter what button I push it does nothing
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Old 12-11-2007, 05:12 PM   #4 (permalink)
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I asked about the trackwheel, though.

Usually a dead keyboard can indicate water damage to the device. Check the liquid damage indicator inside the battery housing and see if it is red or pink... normally a small white square label in side the housing of the device--not on the battery itself.
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Old 12-20-2007, 02:04 PM   #5 (permalink)
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all version of JL_Cmder d ont work with 7110 v4.0 plz help me to find a version of JL_Cmder to earse and reset my bb 7100 it display : device error 400 reset please !
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Old 12-20-2007, 02:07 PM   #6 (permalink)
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Device Error 400 is a general hardware failure.
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