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Old 12-12-2007, 02:04 PM   #1 (permalink)
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Default Sametime Enterprise Messenger - unable to connect

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All,

I know some in my organziation that use the Sametime Enterprise Messenger App on their blackberrys. I installed it today and got the following error when I try to log in:
"Unable to contact server. Please contact your Sys Admin if the problem persists."

I have tried google, but have not found a solution. Thoughts?
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Old 12-12-2007, 02:36 PM   #2 (permalink)
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You will need to follow up with whoever administers your BEM.
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Old 12-12-2007, 02:42 PM   #3 (permalink)
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I have seen that if you have special characters in your password, it may cause this error, even if the password is correct.
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Old 12-13-2007, 07:40 AM   #4 (permalink)
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I've also seen the Messaging server not be set with the right port on the mobile ST client. Contact your BES and/or your Mobile Messaging administrator to be sure you have the right setup information.
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