BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 12-12-2007, 05:23 PM   #1 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8703e
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Cannot connect to Outlook/Exchange

Please Login to Remove!

When trying to sync with Outlook using Desktop Manager 4.1, I get the message: "No Outlook or MS Exchange folders appear to be configured."

While reasearching this, I came accross this page...
http://www.blackberryforums.com.au/f...661-post2.html
(It's for a different error message, which I get later.)

For possible Cause 1, it says to verify that the correct folder is chosen. So I go to Desktop Manager > Intellisync > Configure PIM > select (e.g.) Address Book > Choose > select MS Outlook. At this point, it says "This prompts the Folder Name field to appear. Click Browse and locate the correct folder in the Choose Address Book Folder window."

The problem is that when I click the Browse button, nothing happens. The button appears to press in, then nothing. The Folder Name field is blank, and I can't figure out why it won't let me browse to the correct folder.

When I click OK, I get "The file or database name associated with MS Outlook is missing, invalid, or points to a file of zero length."

Any help would be appreciated.
Offline  
Old 12-13-2007, 07:59 AM   #2 (permalink)
BlackBerry B Boy
 
jeremyckitching's Avatar
 
Join Date: Apr 2007
Model: 9700
OS: 5.0.0.415
PIN: 215BE1F8
Carrier: T-Mobile U.S.A.
Posts: 4,243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry 8700g: BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Which version of Microsoft Outlook are you using? You also might want to upgrade to Desktop Manager v4.2 Service Pack 2 and try again.
Offline  
Old 12-14-2007, 07:09 PM   #3 (permalink)
New Member
 
Join Date: Dec 2007
Model: 8703e
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm not sure what the problem was, but once I installed Desktop Manager 4.3, I was able to browse through the Outlook folders. Everything is working now. Thanks!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

20-PCS MEMORY IC ST93CS46-B1 SGS-THOM 93CS46B1 ST93CS46B1
$38.27
20-PCS MEMORY IC ST93CS46-B1 SGS-THOM 93CS46B1 ST93CS46B1 picture10-PCS MEMORY IC KM6164002AJ-20 SAMSUNG 6164002AJ20 KM6164002AJ20
$76.42
10-PCS MEMORY IC KM6164002AJ-20 SAMSUNG 6164002AJ20 KM6164002AJ20 picture1155-PCS MEMORY IC BAV70 ULTRAFAST HI CONDUCTOR 10-PIN SMD PHILIPS
$11.63
1155-PCS MEMORY IC BAV70 ULTRAFAST HI CONDUCTOR 10-PIN SMD PHILIPS picture2-PCS MEMORY IC KM718V887T-9 SAMSUNG 718V887T9 KM718V887T9
$67.75
2-PCS MEMORY IC KM718V887T-9 SAMSUNG 718V887T9 KM718V887T9 picture4-PCS SN74ABT3614-20PQ SYNCHRONOUS FIFO MEMORY 64X3 SN74ABT3614-20PQ 74ABT361420
$51.78
4-PCS SN74ABT3614-20PQ SYNCHRONOUS FIFO MEMORY 64X3 SN74ABT3614-20PQ 74ABT361420 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.