Originally Posted by John Clark
Welcome to the forums.
When the items on the left are "greyed out" it means that they are sync'd wirelessly with the server. On the device you'll need to go to the options for calendar and the options for address book and turn off wireless sync. Then restore the backup. After that's finished turn on wireless sync again (or leave it off if you'd rather sync wired with Desktop Manager.)
holy cow...thanks for taking the time to respond! This fixed everything!