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Old 12-20-2007, 08:36 AM   #1 (permalink)
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I've had my Hotmail account for 7 years. I have a friend who gets her Hotmail emails directly to her BB, but I am getting an error message that says I need to type the information in correctly (which I am) or contact my email provider (which is next to impossible with Hotmail). What am I doing wrong? I know it's possible to get Hotmail to the BB, so why isn't it working for me?
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Old 12-20-2007, 08:39 AM   #2 (permalink)
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It is not posssible to get ALL Hotmail accounts pushed to a BB. Some were grandfathered in, but Microsoft has required most to upgrade to Hotmail plus.

How to add / delete email addresses - BlackBerryFAQ

If you have followed the directions to add an email account to your carrier's BIS, and simply entered your username and password for Hotmail, and it doesn't work, then yours does not. I know having an account with them for seven years sounds like it should, but that is a discussion you need to take up with MS...

Good luck, and also, welcome to the Forums.
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Old 12-20-2007, 09:09 AM   #3 (permalink)
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...but that is a discussion you need to take up with MS...
Thanks...I find MS so hard to contact...any tips? I used the form provided on hotmail's website, but there doesn't appear to be a contact phone # or anything!
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Old 12-20-2007, 09:42 AM   #4 (permalink)
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No, I don't have any hints to contact MS...

Honestly, you may want to upgrade the Hotmail to Hotmail Plus. Or get a Gmail account and forward Hotmail to Gmail.
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Old 12-20-2007, 01:55 PM   #5 (permalink)
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And I just found out that my friend who gets her Hotmail emails pushed to her BB has only had Hotmail for 4 years!! So how could she be grandfathered in and not me? (And she has the free version of Hotmail as well!)!!!
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Old 12-20-2007, 02:05 PM   #6 (permalink)
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Are you trying to do this from your PC or from the BlackBerry? Either way, did you try deleting all cookies and clearing the browser cache?
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Old 12-21-2007, 04:08 PM   #7 (permalink)
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Are you trying to do this from your PC or from the BlackBerry? Either way, did you try deleting all cookies and clearing the browser cache?
Both - it doesn't work either way. I called Verizon and the person I spoke with said that Hotmail doesn't allow their emails to be pushed to a BB. But a friend of mine also has free Hotmail and hers get pushed. The same Verizon woman told me that Yahoo doesn't allow their free email service to get pushed to a BB but they do b/c I just tried it. So is it just impossible to push free hotmail to the BB?
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Old 12-21-2007, 04:16 PM   #8 (permalink)
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Well, since MS left it a mystery, who knows why. Your friend could have had the account set in BB a while ago before the ban.

Yahoo works fine. Gmail works fine.
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Old 12-21-2007, 10:09 PM   #9 (permalink)
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I believe the phone number may only be available to paying Hotmail Plus users. Who knows.

Truthfully, you're going to have a lot of frustration with hotmail unless you 1. pay the token yearly fee for Hotmail Plus, or 2. dump hotmail for one of the free alternatives that allow features like pop. imap, fowarding on free acccounts. So take that under advisement (do with it what you want).

Like you've noted, there is a bit of inconsistencies with pop support on the free hotmail accounts (regardless of age), and there is a lot of misinformation floating around.
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Old 12-22-2007, 08:07 AM   #10 (permalink)
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Free Hotmail is pushed to my BB, and I'm pretty sure I've had my account for less than 7 years. Free Yahoo works for me too. I don't mean to rub salt in your wounds, but it doesn't seem like there's much consistency in this area.

What's weird is that I really don't use my Hotmail and Yahoo accounts; my primaries are a GoDaddy-hosted email account, my home ISP mail, and GMail.

For Blackberry integration, GoDaddy is pretty sweet :D
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Old 12-22-2007, 08:12 AM   #11 (permalink)
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/thread hijack/

Dodge, what integrations have you noticed with GoDaddy hosted accounts? I use them also, I want to make sure I am not missing something I need!
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Old 12-22-2007, 09:06 PM   #12 (permalink)
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I can pretty much confirm its a microsoft issue. About 2 months ago i got a verizon 8703 bb and was successfull in setting up my hotmail account on it.
This past week i was issued a tmobile 8700g and i set up the same email accounts on it with the exception of hotmail. I keep getting an error. Unfortunately i wiped my verizon unit, so i went back for grins and tried to add my hotmail to it. Since i know it worked on there. IT wont let me add it to that one either. So aparently they made some sort of change on the way blackberry units can access hotmail accounts with in the last few months.
I am in the process of updating my info with other services to have my emails sent to yahoo or gmail.

I also had a subscription to the hotmail plus, but since its not working like i want i am going to cancel this as well.

Hope this helps.
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Old 12-22-2007, 09:44 PM   #13 (permalink)
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I have the Yahoo Premium, $20.00 a year and it works great everything is pretty much instant....
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Old 12-22-2007, 11:31 PM   #14 (permalink)
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Quote:
Originally Posted by JSanders View Post
/thread hijack/

Dodge, what integrations have you noticed with GoDaddy hosted accounts? I use them also, I want to make sure I am not missing something I need!
The instantaneous push, mainly, and that messages are marked as read in both directions. Also, messages are deleted on the BB once they're deleted from the server (not as immediate).
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Old 12-23-2007, 07:38 AM   #15 (permalink)
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Some folks just get lucky with Hotmail it seems. Some carriers have had understandings with certain email providers so their customers could POP their mail without the premium account. I forget who got which. It seems like some email providers got tired of the complaints (Yahoo!) and just opened it up to everyone. But if you're waiting for Microsoft to be nice, you have a long wait ahead of you.
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