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Old 12-20-2007, 05:11 PM   #1 (permalink)
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Default Problem deleting OLD email

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I have the funniest yet troublesome issue - I have a bunch of emails that are dated before December 14, 2007 that will not delete from my 8830. I have deleted all email after that date with no problem.

Is there a way to wipe out all emails from 8830?

Jaime
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Old 12-20-2007, 05:24 PM   #2 (permalink)
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Originally Posted by Jaime_at_FNC View Post
I have the funniest yet troublesome issue - I have a bunch of emails that are dated before December 14, 2007 that will not delete from my 8830. I have deleted all email after that date with no problem.

Is there a way to wipe out all emails from 8830?

Jaime
In messages hit Menu>View Saved Messages

They are most likely saved and you will be able to delete them from this view.
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Old 12-20-2007, 05:30 PM   #3 (permalink)
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Default No change

I have no emails saved
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Old 12-20-2007, 05:53 PM   #4 (permalink)
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Originally Posted by Jaime_at_FNC View Post
I have no emails saved
Are you on BES? It's possible that it was activated without being wiped. Did you recently have it reactivated for any reason? If so you will need to wipe it and have your BES admin send and activation.

If this is not the case the only other thing I can suggest is good old battery pull.

Otherwise, sit back and wait for others to chime in.

Good luck!

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