12-20-2007, 11:14 PM
Talking BlackBerry Encyclopedia
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| | Broken Headphone Jack=Warranty? Replacement Jack?
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As the title states, the headphone jack on my 8820 broke the other day. Not exactly sure how it happened, but I noticed the jack was almost oval shaped. After moving my Seidio adapter around in the jack for awhile, half the plastic part of the jack came out. Now the sound is intermittent and there's a bad connection... as expected.
I'm currently with AT&T. What do you guys think about claiming this as warranty, and not getting charged the $250.00 they say they'll charge you if they don't accept it as warranty? I was also thinking about claiming that it's constantly dropping calls and such, and have them send me a warranty replacement that way....
Also was thinking of getting a replacement jack, and just soldering it in myself. I'm very proficient at that, but know that could definitely muddy up the waters in the future if there's some other legit warranty issue.