Originally Posted by Krishane
How do I reload software on Blackberry 8800? I have used the desktop manager but can not find what I need. I have used the option where it says back up information which I have done. Once I have done that what do I do?
Also would restore factory settings make the the blackberry work again? the problem is the os.
Here is an instruction link for Verizons new OS. You don't display who your carrier is, but the general install instructions may help.
Latest 8830 OS--CDMA from Telus
BlackBerry Handheld Software v126.96.36.1992 (Multilanguage)
Package Version: 188.8.131.522
Software Platform: 184.108.40.206
File name: 8830EFS_PBr4.2.2_rel322_PL220.127.116.11_A18.104.22.168_Telu s_Mobility.exe
File size: 70.18MB
Verizon Download: BlackBerryÂ® Software Updates
To install this update on ANY carrier's CDMA 8830:
1. Download and install the latest version of Desktop Manager
2. Donwload this OS and install it to the PC.
3. Delete the vendor.xml file located in c:\program files\common files\research in motion\apploader (this step is necessary any time an OS is installed from a different carrier than what is branded on the BB.)
4. Plug in BB and open Desktop Manager. You should be prompted to upgrade.
(Link to previous OS thread click here.