Originally Posted by kbrown001
I am responsible for all support for Blackberries at my company. Two users recently bout 7100i's. Neither have internet access, so we are syncing their Blackberries with Outlook via a usb cable. Everything works great except email does not come through. The email profile says "Outlook" and the only other option is "Archived Folders". How can I sync their emails onto the 7100i?
Without more details like whether your company uses BES, its hard to give a clear answer. I will tell you that you cannot sync outlook emails via cable. This must be done OTA.