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Old 12-30-2007, 08:48 AM   #1 (permalink)
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Default Cant stop ringtone

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I configured my 8703e so that a specific ringtone rings whenever I get a new email message.

I recently upgraded the OS to 4.2 and now I am having an annoying problem with ringtones. Prior to upgrading, when my bb would play the ringtone and I would open the email, rington would stop. Since upgrading, the ringtone keeps on playing even though I have opened the email - it eventually stops playing. I've clicked the mute button but ringtone still keeps on playing.

I since have changed the settings to vibrate but would like to have a ringtone. Any suggestions????
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Old 12-30-2007, 08:58 AM   #2 (permalink)
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Wirelessly posted (8800: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8310/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Try pulling the battery while powered on, see if that corrects it.
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Old 01-16-2008, 11:54 AM   #3 (permalink)
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J,

I am having the same problem, with 4.2 on my 8703e. The ringtone does a full cycle even when I press the mute button, on ringtones, emails, etc.

I tried the battery pull with the device powered on, and it seemed to work for a while. Now it is back to doing it again. Do you have anymore suggestions for correcting the problem?
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