01-16-2008, 03:08 PM
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| | Unable to upgrade to 18.104.22.1687 on 7100T
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I have a 7100T. My Desktop Manager Software version is 22.214.171.124 and Handheld Software version is 126.96.36.1999 (Platform 188.8.131.52). I found an upgrade to both on the T-Mobile website. The website list Desktop Manager Software version at 184.108.40.206 and Handheld Software version is 220.127.116.117. I uninstalled 18.104.22.168 and replaced it with 22.214.171.124. But if I check the Help->About menu it still says 126.96.36.199.
I then tried just upgrading the Handheld Software. But when I try to upgrade I get a message that the system application installed on the device are newer than those available on the desktop software.
How do I get around this? I have tried multiple uninstalls and reinstalls of the desktop software. I have also tried rebooting the phone.