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americzech 01-19-2008 01:37 PM

BB won't connect T mobile CZ
I have internet plan with T mobile Czech Republic -they have activated for Black Berry - when I run EA, it says server cannot be reached. My BB admin says that there is nothing wrong with the server. Tmobile says my APN is set to - also on the phone the APN is set to

Can anyone help?

John Clark 01-19-2008 01:39 PM

Are you sure you are on a corporate mail/BES BB data plan?

americzech 01-19-2008 02:31 PM


Originally Posted by John Clark (Post 804513)
Are you sure you are on a corporate mail/BES BB data plan?

Well Tmobile said I was "activated" to use my Black Berry. When I run the EA it says "server not responding please contact your System Administrator" My Admin says it should be fine

John Clark 01-19-2008 02:48 PM

That sounds like the wrong plan is provisioned. Call TMobile and make sure they have provisioned your account for corporate use (BES) as opposed to just consumer (BIS) use.

americzech 01-19-2008 02:54 PM

I am calling them now to make sure

americzech 01-20-2008 05:10 AM

I spoke with Tmobile and they said it is configured for BES - corporate plan. Any other ideas please?

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