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BB won't connect T mobile CZ

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Old 01-19-2008, 01:37 PM   #1 (permalink)
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I have internet plan with T mobile Czech Republic -they have activated for Black Berry - when I run EA, it says server cannot be reached. My BB admin says that there is nothing wrong with the server. Tmobile says my APN is set to blackberry.net - also on the phone the APN is set to blackberry.net

Can anyone help?
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Old 01-19-2008, 01:39 PM   #2 (permalink)
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Are you sure you are on a corporate mail/BES BB data plan?
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Old 01-19-2008, 02:31 PM   #3 (permalink)
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Quote:
Originally Posted by John Clark View Post
Are you sure you are on a corporate mail/BES BB data plan?
Well Tmobile said I was "activated" to use my Black Berry. When I run the EA it says "server not responding please contact your System Administrator" My Admin says it should be fine
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Old 01-19-2008, 02:48 PM   #4 (permalink)
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That sounds like the wrong plan is provisioned. Call TMobile and make sure they have provisioned your account for corporate use (BES) as opposed to just consumer (BIS) use.
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Old 01-19-2008, 02:54 PM   #5 (permalink)
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I am calling them now to make sure
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Old 01-20-2008, 05:10 AM   #6 (permalink)
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I spoke with Tmobile and they said it is configured for BES - corporate plan. Any other ideas please?
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