01-20-2008, 09:47 PM
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| | Deskop Manager/BES/Upgrade Operating System
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I have BES on my server at work (I am the only blackberry using it). I tried to download the latest Desktop Manager to my laptop at home to use the bb as a tethered modem.
No matter what version of desktop manager I download, I cannot get the blackberry to connect. It connects for a short time, the PIN pops up in connections briefly and then it disconnects, connects again and goes into an endless loop. I have done the few troubleshooting steps I could find from blackberry.com. Is it possible that BES is preventing my blackberry from connecting to desktop manager?
A related question -- to upgrade my handheld software, do I have to go through the BES or can I use desktop manager (if I ever get it working).
I did a search (on this site and google) and I was unable to find this problem.