BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 01-24-2008, 11:54 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Oct 2007
Model: 8700g
Carrier: T-Mobile UK (if possible)
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default unable to delete msgs on server for one a/c

Please Login to Remove!

Since obtaining my blackberry it's worked perfectly on 2 accounts, one hotmail and one work (via OWA) and I have been able to delete messages on the work one and them be deleted on the server (ie on screen) shortly afterwards,

For a few weeks now, when I go to delete a msg it says 'delete item' whereas for the hotmail a/c it still asks if I want to 'delete on handheld or on server' - how do I get this back for the work a/c?

I have resent service books, but no change.


Old 01-24-2008, 12:08 PM   #2 (permalink)
Retired BBF Moderator
paulbblc's Avatar
Join Date: Oct 2005
Location: Twin Cities, MN
Model: ip 3g
PIN: 8675309
Carrier: AT&T
Posts: 3,555
Post Thanks: 0
Thanked 0 Times in 0 Posts

In the message options for that account, go to email reconcilliation and make sure that the 'Delete On' field is set to Prompt.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.