07-05-2005, 04:30 PM
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Join Date: Jun 2005
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| | Recon Issues
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Have a 7100G user having some email reconciliation issues. The "Delete On" option is set to Mailbox and Handheld. If he deletes a message on his BlackBerry, the message never deletes in his Inbox (Exchange/Outlook). Even if he does the "Reconciliation Now" option, the message never deletes in Outlook. However, if he deletes messages in Outlook, they will delete on his BlackBerry.
So far I have disabled the email reconcilation on the BlackBerry, saved it, and renabled it.
Any other suggestions on how to resolve this?