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Old 07-05-2005, 04:30 PM   #1 (permalink)
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Hey gang

Have a 7100G user having some email reconciliation issues. The "Delete On" option is set to Mailbox and Handheld. If he deletes a message on his BlackBerry, the message never deletes in his Inbox (Exchange/Outlook). Even if he does the "Reconciliation Now" option, the message never deletes in Outlook. However, if he deletes messages in Outlook, they will delete on his BlackBerry.

So far I have disabled the email reconcilation on the BlackBerry, saved it, and renabled it.

Any other suggestions on how to resolve this?
Old 07-05-2005, 06:12 PM   #2 (permalink)
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How many users?
Are others having this problem?
Maybe remove/re-add to server.
Old 07-07-2005, 06:50 PM   #3 (permalink)
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Do you see any errors on the server logs? At least in Domino BES, I can watch the console carefully and do a manual reconsile and see what happens when it deletes a message, etc.
Richard Sun
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