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Old 02-06-2008, 02:57 PM   #1 (permalink)
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Default 8703 won't let me backup address book...

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When I plug my BB into my PC, it recognizes the device but the Backup button in desktop manager is still grayed out and on the start bar it says "Disabled - Blackberry..."

What do I do to Enable or whatever needs to be done so I can transfer everything to my new 8703?

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Old 02-06-2008, 03:03 PM   #2 (permalink)
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Old 02-06-2008, 04:22 PM   #3 (permalink)
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Lightbulb Switching to a new device

I would recommend that you go directly to the "Switch Device Wizard" of the Desktop Manager. (Make sure you have the V4.2.+ Desktop Manager installed). This wizard does the backup of all data and applications including 3rd party applications. There are instructions elsewhere in this forum on saving the backup (which is normally a temp file).

If you try the Switch Device Wizard and cannot get to the backup step (2nd or 3rd step), then there is a identification issue. Thry this and let me know if it solves your problem.

One word of caution: the Switch Device Wizard can take a very long time to run. I used it about a month ago, and I have a lot of data and 3rd party apps and it took over and hour to complete the transfer. 73
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