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Old 02-06-2008, 07:22 PM   #1 (permalink)
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Default 8703e - how do I get the "delete from handheld and mailbox" option back

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Hello All, I just re-activated my old 8703e, I wiped it using JL cmder and reinstall verizon's latest OS, I have resent the service books as well as rebooted the device several time. When I am in my personal mail accounts, and I want to delete a message, all I get is is the option to "delete" or "cancel", I no longer have the "delete from handheld and mailbox" or "delete from handheld only". HOW DO I GET THAT BACK as there are messages I want to delete off my device but not from my mailbox.
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Old 02-06-2008, 07:25 PM   #2 (permalink)
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Are you going into Messages, then Options, then Email Reconciliation?
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Old 02-06-2008, 07:28 PM   #3 (permalink)
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Are you going into Messages, then Options, then Email Reconciliation?
I am in there now, what do I change? I have tried mailbox & handheld and prompt, I believe it was handheld by default.
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Old 02-06-2008, 07:29 PM   #4 (permalink)
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You want Mailbox & Handheld so that it will delete in both places. Although I have found some BIS accounts to be REALLY slow with reconciliation (like GMail).
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Old 02-06-2008, 07:36 PM   #5 (permalink)
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I figured it out, Prompt does work, I just had to change the address first.
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Old 02-06-2008, 07:42 PM   #6 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
You want Mailbox & Handheld so that it will delete in both places. Although I have found some BIS accounts to be REALLY slow with reconciliation (like GMail).
I set it to "Prompt" becuase I want to pick and choose to weather I want to delete it from the device only or the device and mailbox. Thanks for your help though becuase I wouldn't have thought to change that setting on my own.
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