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Old 02-11-2008, 09:58 PM   #1 (permalink)
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You gave me some great advice last week on comparing the 8830 and 8130.

I decided on the 8830 and purchased it on Saturday.

Of course I still have so much to learn about this device but I have synced it and it loaded the things I had put in the Outlook calendar to my BB. However, it did not sync any of my contacts over to my BB. I had made a subfolder of addresses, phone #'s that I did not want synced to BB but it did not sync any.

What am I doing wrong? Can you help?
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Old 02-11-2008, 09:59 PM   #2 (permalink)
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you have to configure the sync for Calendar, Memos, Tasks, and Address book contacts seperately. did you go through the sync setup for all four? and i know i am not juwaack, but i am better looking? (ok, well that last statement is absolutely false, but the info i provided earlier was correct)
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Old 02-11-2008, 10:01 PM   #3 (permalink)
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Hey Shoppergirl, good choice you made!

As for the contacts, are the ones you want to sync in the Contacts folder?
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Old 02-11-2008, 10:02 PM   #4 (permalink)
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I don't mean to sound dumb but I did so much when I got this on Saturday, I honestly don't know. And there was a problem with the 1st CD I got and had to go back and get another one so that sort of messed things up. Because it allowed me to do some of the things to set up and then CD was scratched so I had to get 2nd disk to do the rest. I did uninstall first program and reinstall 2nd but I may have missed doing something. I really don't know.
Oh wait, I must have set it up because it tried to sync every single person in Contacts and that is why I did subfolder.
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Old 02-11-2008, 10:03 PM   #5 (permalink)
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If your Calendar sync'd then the program is working. It may just be a matter of setting up the correct folder to sync the contacts.... Try this:

1. Connect the device to your PC
2. Start up Desktop Manager
3. Double click the Intellisync program
4. Click the Configure Synch button (another window should open)
5. Click the Address Book to highlight it and click the Choose button (another window will open)
6. At the bottom of this window, does it show your mailbox and the correct folder you created for contacts?
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Last edited by juwaack68 : 02-11-2008 at 10:13 PM. Reason: Corrected step 3
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Old 02-11-2008, 10:05 PM   #6 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
Hey Shoppergirl, good choice you made!

As for the contacts, are the ones you want to sync in the Contacts folder?
I have a contacts folder and then subfolder of ones that I don't want synced. And before I created this subfolder it tried to sync all of them but after subfolder done, it doesn't do any.
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Old 02-11-2008, 10:07 PM   #7 (permalink)
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go into Desktop Manager for me.
click on Synchronization
At the top are two tabs click on configuration
the second button from the top is configure synch, click that
there are 4 icons there, which have checkmarks next to them?
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Old 02-11-2008, 10:11 PM   #8 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
If your Calendar sync'd then the program is working. It may just be a matter of setting up the correct folder to sync the contacts.... Try this:

1. Connect the device to your PC
2. Start up Desktop Manager
3. Double click the Application Loader program
4. Click the Configure Synch button (another window should open)
5. Click the Address Book to highlight it and click the Choose button (another window will open)
6. At the bottom of this window, does it show your mailbox and the correct folder you created for contacts?
Okay, I have a problem....when I double click App Loader, it starts the Wizard, goes to a screen Device Application but there is nothing there, just a button labeld "Add". I don't get a Configure Sync button....
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Old 02-11-2008, 10:12 PM   #9 (permalink)
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Cripe, it's been a long day for me. MY bad. Not App Loader, you want Intellisync. Sorry!
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Old 02-11-2008, 10:17 PM   #10 (permalink)
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Yeah and again, got a problem apparently. I do synchronize and it just goes through steps and doesn't offer for me to do anything.
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Old 02-11-2008, 10:18 PM   #11 (permalink)
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When you double click the Intellisync icon, you should get a window with 2 tabs at the top. Click the 2nd tab and should now see a Configure Synch button....
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Old 02-11-2008, 10:26 PM   #12 (permalink)
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Ok, duh, long day like you said. I got it, I got it.

Thank you so much. Sorry to be such a dummy. When I set this up, I guess I did not do it correctly but I was stabbing in the dark on how to set this all up without any instructions.

Thanks again.
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Old 02-11-2008, 10:27 PM   #13 (permalink)
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So you got it figured out?

Not stupid questions - can't know without asking
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Old 02-11-2008, 10:29 PM   #14 (permalink)
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Yes I did. Thanks so much, you are so nice to be so patient to walk me through this.

Thanks to Sith as well for all the help!
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Old 02-11-2008, 10:29 PM   #15 (permalink)
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glad you got it working
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Old 02-11-2008, 10:33 PM   #16 (permalink)
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Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

You're quite welcome!
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Old 02-12-2008, 06:15 AM   #17 (permalink)
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Another day at the office for the great mods here at BBF.
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Old 02-13-2008, 07:14 PM   #18 (permalink)
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And Juwaack is looking especially Valentine like this day also!
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