Originally Posted by bunjy
For some reason, I can't get my new voice mail icon to go away. The screen shows that I have two new voice mails, however, I have none. I pulled the battery out still no luck. Any other ideas?
After 4 support calls with Verizon and Blackberry we solved this issue.
Somehow my Voice mail box "Type" got switched.
The Verizon tech switched it to "Basic" instead of "Specialty"
As soon as he switch it to Basic the icon disappeared.
Call Verizon Support if you have the same issue...