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Old 02-12-2008, 01:42 PM   #1 (permalink)
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Default Voice Mail Icon Won't Go Away

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For some reason, I can't get my new voice mail icon to go away. The screen shows that I have two new voice mails, however, I have none. I pulled the battery out still no luck. Any other ideas?
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Old 02-12-2008, 01:43 PM   #2 (permalink)
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Yes, here you go...
How do I reset my message counter to clear, or zero? - BlackBerryFAQ.com

Good luck.
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Old 02-12-2008, 01:44 PM   #3 (permalink)
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I've had that....darn irritating. I was able to clear it by calling my phone and leaving a voicemail. Then after I checked that voicemail, the icon went away.
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Old 02-12-2008, 01:52 PM   #4 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
I've had that....darn irritating. I was able to clear it by calling my phone and leaving a voicemail. Then after I checked that voicemail, the icon went away.
This worked for me too.
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Old 02-12-2008, 05:41 PM   #5 (permalink)
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Default Problem Solved

Thanks for all the input. With your help I was able to get the icon to go away.
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Old 02-12-2008, 11:00 PM   #6 (permalink)
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That glitch sucks
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Old 02-14-2008, 03:25 PM   #7 (permalink)
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Also have the same glitch when looking at SMS message..After reading and deleting, the header still shows in the home screen./ Had to turn off and reset unit for it to disappear..Any one have problem like this?
DV
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Old 02-14-2008, 03:28 PM   #8 (permalink)
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had that problem with the today theme... happened twice in a row and i now use zen themes lol
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Old 04-29-2008, 09:43 AM   #9 (permalink)
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Quote:
Originally Posted by bunjy View Post
For some reason, I can't get my new voice mail icon to go away. The screen shows that I have two new voice mails, however, I have none. I pulled the battery out still no luck. Any other ideas?
!!!Solved!!!

After 4 support calls with Verizon and Blackberry we solved this issue.
Somehow my Voice mail box "Type" got switched.
The Verizon tech switched it to "Basic" instead of "Specialty"
As soon as he switch it to Basic the icon disappeared.

Call Verizon Support if you have the same issue...
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