BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-12-2008, 10:09 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2008
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 54
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8830 froze coming back from Mexico

Please Login to Remove!

After roaming in Mexico and receiving calls with no problems while roaming, I headed back home. When I got back to the US I noticed on the BB that I was now on the US Sprint network. I made a couple calls with no problems. About 20 minutes later I would speed dial some numbers and all it would say is:
"Dialing So and So" but would never connect. I tried disconnecting and reconnecting my radio under manage connections to no avail.
Then I decided to power off the BB completely and it stayed stuck on the yellow Sprint screen. I eventually had to remove the battery to get it to reboot.

I find this kind of discouraging on this new BB. Any clue as to what might have caused this. Should this be a warrantly concern? Did I do the right thing by removing and reinstalling the battery? No data was lost.
Offline  
Old 02-12-2008, 10:13 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,667
Post Thanks: 1
Thanked 84 Times in 65 Posts
Default

Removing the battery to fix an issue is not necessarily a problem. If it does this often, then I'd consider it a problem.
Offline  
Old 02-13-2008, 12:10 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 150
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

call up *2 and ask for a PRL update.. Sometimes in fringe areas of sprint service they add new towers and the phones PRL data base doesnt see them properly. Recently I had an issue of getting native sprint signal but only being able to send texts and email and not be able to call out and it would say dialing just like you describe.. Well the PRL update fixed this (at least I think it did or it could be a freak occurrence). Hope that helps out.
Offline  
Old 02-13-2008, 01:00 AM   #4 (permalink)
New Member
 
Join Date: Feb 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Band auto switching

I know that Verizon 8830's had some issues with the phones not switching between bands properly while roam out of the country. A recent OS update supposedly fixed this, I don't know for sure as I won't be traveling to Mexico until Nov. Is Sprint releasing any OS updates that you know of? 4.3 is coming out soon, hard to say when various carriers will adopt it, and how they'll hack it to pieces before we see it.
__________________
Remember, you're unique... just like everyone else
8830 VZW BIS
Offline  
Old 02-14-2008, 10:41 AM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Jan 2008
Model: 8130
PIN: 3186939E
Carrier: Verizon
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

did it drink the water.
Offline  
Old 02-14-2008, 10:48 AM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2006
Model: 9530
PIN: 30184580
Carrier: Verizon
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by tgiannes View Post
did it drink the water.
Wouldn't that cause it to do whatever the technical antithesis of freezing up is?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.