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Old 02-13-2008, 09:40 AM   #1 (permalink)
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i installed the latest firmware on my 8700 and for some reason everytime i reboot the device it goes into keyboard lock. I looked everywhere and cant find where or if i can disabled it.

Holster lock is set to off so thats fine but everytime i have to reboot it it goes right to locked. not sure if its normal or not

anyone?

installed: T-Mobile_BlackBerry_8700_v4.2.1.107
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Old 02-13-2008, 09:41 AM   #2 (permalink)
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are you on a BIS or a BES? and welcome to the forums.
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Old 02-13-2008, 09:45 AM   #3 (permalink)
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go to options > security options > general settings > and see what password is set to.
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Old 02-13-2008, 09:46 AM   #4 (permalink)
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Bes,

and no policy in place to lock keyboard
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Old 02-13-2008, 09:49 AM   #5 (permalink)
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password is disabled

it just prompts me to hit * + send to unlock
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Old 02-13-2008, 09:50 AM   #6 (permalink)
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That is interesting. This is happening after every battery pull?
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Old 02-13-2008, 09:54 AM   #7 (permalink)
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yea first time ive ever seen this happen. most of our devices are 8800's now so i thought it was maybe a specfic setting on this particular 8700 model.

i installed the firmware and as soon as it rebooted it went into locked keyboard, i pulled the battery and everytime it does the same.
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Old 02-13-2008, 09:56 AM   #8 (permalink)
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Was this happening before the OS update? I've never used an 8700 model personally, so I don't know too much about them.
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Old 02-13-2008, 09:58 AM   #9 (permalink)
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to my knowledge before the update it didnt do this. Thats what the user says
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Old 02-13-2008, 10:00 AM   #10 (permalink)
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Would it be possible to revert back to the old OS and test this theory out?
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