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Old 02-14-2008, 06:38 PM   #1 (permalink)
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I have a Tmobile 8800 and I can not get my PC to see it as a external drive.... I have the following settings on the BB....

BB Options are:
Media Card Support = On
Encryption Mode Support = None
Mass Storage Mode Support On
Auto Enable Mass Storage Mode When connected = Yes

I've tried connecting my BB to Vista Computers and XP computers, Reformatted the Card in the Computer and also in the BB and still can't connect as a mass storage drive...

What am I missing?
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Old 02-14-2008, 06:40 PM   #2 (permalink)
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Do you have a microSD memory card?
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Old 02-14-2008, 06:48 PM   #3 (permalink)
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check to see if you have how much free space you have listed below those options. and if the answer to the above question is yes, it may not pop up, depending on your settings. try to check under "my computer" and see if you have an external drive listed there. if it is not, make sure you are getting the charging icon on the device.
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Old 02-14-2008, 07:04 PM   #4 (permalink)
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1) Yes I have a MicroSD 2gb

2) 1.8GB Free

Charging Icon shows on display and charges correctly
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Old 02-14-2008, 07:08 PM   #5 (permalink)
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It does not show up as a external drive on my computers.. Vista or XP..

In device Manager under USB the USB connection shows.. - Blackberry SmartPhone
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Old 02-14-2008, 07:20 PM   #6 (permalink)
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try a battery pull then plug the device back in. is your device password protected? If it is, unlock the device, plug in the USB cable, put in the password when prompted, and put in the password on the PC as well
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Old 02-15-2008, 11:57 AM   #7 (permalink)
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Pulled the battery and restarted - still no drive....
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