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Old 02-19-2008, 10:14 PM   #1 (permalink)
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Hello all, just got my new blackberry today and the only problems I am having is when I use the phone I can hear the person that is talking to me fine, but they can barely hear me and I have the volume turned all the way up. Is there something else I need to do? or is it a phone problem? Also, why cant I send an sms? Getting aggravated
Thanks for your help. By the way my provider is iowawireless and my phone is a gsm.
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Old 02-19-2008, 10:53 PM   #2 (permalink)
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If you just received the phone, I would try to get it replaced under warranty - that is what I do with my users who experience the same issues.

And welcome to the forums!
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Old 02-19-2008, 10:57 PM   #3 (permalink)
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Yep, sounds like a handset issue. That's an old handset, too.
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Old 02-19-2008, 11:07 PM   #4 (permalink)
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Thanks so much for your quick responses. Thankyou also for the welcome.
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