BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-13-2005, 12:51 AM   #1 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7100t
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question gprs not GPRS and it says "Data connection refuse" can't get on browser, IM, etc.

Please Login to Remove!

I just got the 7100t and can't use the browser or anything else web related. It says data connection refuse where the TMobile should be and I'm not sure if there is something wrong with the phone... or me. A little insight would apprecieated.
Offline  
Old 07-13-2005, 12:53 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Soapm's Avatar
 
Join Date: Apr 2005
Location: The Mile Hi City
Model: 9780
OS: 6.0
Carrier: TMO
Posts: 2,790
Post Thanks: 3
Thanked 4 Times in 4 Posts
Default

Do you have a BB plan? Did you go to the BWC site and push the serice books to yourself?
Offline  
Old 07-13-2005, 12:56 AM   #3 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7100t
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't have a BB plan yet and haven't gone to the site either. I am new at this BB thing and have no clue what I am doing.
Offline  
Old 07-13-2005, 03:51 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2005
Model: 8800
Carrier: T-Mobile
Posts: 121
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I encounter this alot, if a reset doesn't fix the issue (pull the battery if you have a 7100 or alt, cap, del if you have a 72xx), then you will need to speak to the carrier suport and ask them to check the account as only they will be able to sort it.
Offline  
Old 07-13-2005, 04:38 AM   #5 (permalink)
Thumbs Must Hurt
 
Rancor's Avatar
 
Join Date: Jun 2005
Location: Dathomir
Model: 7730
Carrier: Zefr
Posts: 171
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

you will need to talk to the service provider of the SIM card.
Tell them you want to use it for Blackberry.
They will enable gprs and access from that to the Blackberry platform.

Once that is done look at your signal strength area at top right of screen;
[connection to Blackberry platform is Indicated by capital GPRS]
[lower case gprs indicates gprs connection only - phone, SMS & the WAP browser should work only in this case]
[gsm - only phone, SMS will work]
[X = nothing at all]

Note : you have an e-mail device that CAN make calls, not a mobile phone that can send/receive e-mails and needs some extra set up compared to a phone.
__________________
!
Offline  
Old 07-13-2005, 08:35 AM   #6 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Quote:
Originally Posted by jmbritt
I don't have a BB plan yet and haven't gone to the site either. I am new at this BB thing and have no clue what I am doing.
This is the problem. You need a Blackberry Data plan from T-Mobile.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 07-13-2005, 09:33 AM   #7 (permalink)
Thumbs Must Hurt
 
earpon's Avatar
 
Join Date: Mar 2005
Location: Orlando, FL
Model: 8900
OS: v1.231
PIN: 24B4E64D
Carrier: T-Mobile USA
Posts: 191
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Call 611 from your T-Mobile phone and have Customer Care add the BlackBerry Add-On plan to your account.
__________________
Proud owner of a BB 8900.
YM: evwarpon, AIM: Tremor223
Txxx8729;xxx8729;xxx8729;Mobile ... Stick Together.
Offline  
Old 07-13-2005, 12:24 PM   #8 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2004
Location: in a house...
Model: lots
Carrier: Rogers
Posts: 1,148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Rancor
you will need to talk to the service provider of the SIM card.
Tell them you want to use it for Blackberry.
They will enable gprs and access from that to the Blackberry platform.

Once that is done look at your signal strength area at top right of screen;
[connection to Blackberry platform is Indicated by capital GPRS]
[lower case gprs indicates gprs connection only - phone, SMS & the WAP browser should work only in this case]
[gsm - only phone, SMS will work]
[X = nothing at all]

Note : you have an e-mail device that CAN make calls, not a mobile phone that can send/receive e-mails and needs some extra set up compared to a phone.
WAP will not work. You need a data plan to get any kind of data period. When you get your data plan setup, in order to get push mail with the blackberry, you need to make sure the carrier assigns the correct APN to the sim card.

How about people do a search for something like "data connection refused" and get the answer right away.
Offline  
Old 07-13-2005, 01:22 PM   #9 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7100t
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I think I have it figured out. It just took some time and some tlc. I am still working out some bugs but it appears to be shaping up.
Offline  
Old 07-13-2005, 01:49 PM   #10 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Quote:
Originally Posted by jmbritt
I think I have it figured out. It just took some time and some tlc. I am still working out some bugs but it appears to be shaping up.
Huh?
There's nothing to figure out. You need a Blackberry Data plan. Period.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 07-13-2005, 02:38 PM   #11 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by earpon
Call 611 from your T-Mobile phone and have Customer Care add the BlackBerry Add-On plan to your account.
btw, i REALLY hate 611 now. we're a business customer and its stupid. in the past, you were connected to an operator immediately. now you have to go through with the SSN (which we won't have). i wish 611 would go to business support for those of us under a business account umbrella (doesn't seem like it'd be too hard to implement).
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 07-13-2005, 02:46 PM   #12 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2005
Location: Orlando, FL
Model: 7100t
Posts: 368
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by penguin3107
Huh?
There's nothing to figure out. You need a Blackberry Data plan. Period.
Definately the issue! If you don't have a data plan on your service, well, then you don't have access to the blackberry APN to get authenticated properly!


A little side note about 611 IVR (Automated Systems), they do have special departments that create and handel these systems, just notify the rep thaty you speak to.. Also most IVR systems are also built w/ J2EE just like blackberry programs!
__________________
BlackBerry 7100t on Legacy AT&T Wireless
Offline  
Old 07-13-2005, 04:19 PM   #13 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2004
Location: in a house...
Model: lots
Carrier: Rogers
Posts: 1,148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by camerch
Also most IVR systems are also built w/ J2EE just like blackberry programs!
Blackberry programs aren't built with j2ee. They are built with j2me & the RIM api's, and yes, there is a big difference.

cd.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.