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Old 02-23-2008, 09:42 AM   #1 (permalink)
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Angry New Password Request after successful login to Password Keeper

Please Login to Remove!

My problem is as follows: After successful logging in to password keeper (in german "Kennwortverwaltung") another box comes up that reads as follows (hardly translated from german):

A password entry created XX.XX.XXXX is secured by an old password. Please enter the old password to convert the entry.

Then there is the option to enter the old password and to say OK; or to cancel; or to delete the entry.

When cancelling password keeper is left.
Guessing old passwords is not successful (especially because entry details are not given); that is quite far away from the password keeper idea to prevent from remembering many old passwords.

What can I do to access password keeper data in this situation? (BTW, deleting entries is not my favourite option...) Thanks for any assistance!
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Old 02-23-2008, 09:55 AM   #2 (permalink)
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You need to know the old password. The data is encrypted and without the password you can't decrypt it.
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Old 02-23-2008, 12:00 PM   #3 (permalink)
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That usually happens after an OS upgrade. I usually just enter the same password. Not sure why you're getting it after logging in, though.
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Old 02-23-2008, 04:02 PM   #4 (permalink)
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The only time I see that particular situation is if you do a wipe and restore only the PasswordKeeper db instead of a full restore.
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Old 02-24-2008, 07:12 AM   #5 (permalink)
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Using the same password again that I used to login to password keeper doesn't work.
I didn't process an OS upgrade ur a wipe/restore of the password data by myself.

Is it possible that changes to the BES could cause my problems? And is there a chance to go back to the situation prior to my difficulties?
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Old 02-24-2008, 07:16 AM   #6 (permalink)
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Using the same password as for logging in to password keeper is not successful.
I also didn't process an OS upgrade.

Is it possible to cause my problems with changes or other tasks on the BES? And how is it possible to roll back to the status prior to my problems?
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