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Old 03-03-2008, 01:42 AM   #1 (permalink)
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Default BB 8700g Issue Please Help

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I bought a B 8700g from a young lady this evening. When i powered up the up it asked me for a password!!!!! I enetered the password 10 incorrect and the phone reset itself and wiped all the data out. Fine with me. now when it came back on it asked me to enter a new password and to confirm it. ok the phone gets reception and the my e-mail works fine but when i try to make a call i get a massage that says "Emergency calls only allowed" I updated the OS software and removed this PGP Keystore software that was on there that was giving me some issues with the firewalls. I don't know where to go from here now. Is there any way i can completely wipe out this handheld? I'm talking like a complete wipe? and install a fresh new rom? i would appriciate the help. thanx in advance.
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Old 03-03-2008, 01:53 AM   #2 (permalink)
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There is most likely an IT Policy on the phone. The link below will help you.

Remove IT Policy - BlackBerryFAQ.com
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Old 03-03-2008, 01:54 AM   #3 (permalink)
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It has an IT Policy.

Do the following:

Remove IT Policy
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Old 03-03-2008, 07:45 AM   #4 (permalink)
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thanx alot guys. I will give it a try and see what i come up with!
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Old 03-03-2008, 05:24 PM   #5 (permalink)
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It worked, Thanks alot. you guys ROCK
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Old 03-03-2008, 05:25 PM   #6 (permalink)
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You are welcome! Enjoy your device and the forums!

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