BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-03-2008, 04:50 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2008
Model: 8700g
PIN: N/A
Carrier: TMobile
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Trackball typing letters

Please Login to Remove!

I have a user that is on his third 8800 and it is driving him crazy! When trying to type an email, if he presses the trackball it will type "ou". If he presses the ESC button, it types "lh". I have taken the trackball out and aired it, but still does this. Plus, I updated the software (OS and Handheld), no avail. Any ideas???
Offline  
Old 03-03-2008, 04:55 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,703
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

Welcome to the forums.

Sounds like he's getting it wet somehow. Sweat from a pocket or holding it to his face when talking on the phone, rain, bathroom shaving....but it sounds like it's getting moisture in the trackball/keyboard.
Offline  
Old 03-03-2008, 05:00 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2008
Model: 8700g
PIN: N/A
Carrier: TMobile
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did check the back and the tag is white. So, he might have to replace it again?
Offline  
Old 03-03-2008, 05:03 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,703
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

Just because the moisture indicator is white doesn't mean the keypad isn't getting some kind of moisture. My money is on moisture. If he were to remove the battery and let it sit for a few days I'm guessing it would fix itself.
Offline  
Old 03-03-2008, 05:09 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2008
Model: 8700g
PIN: N/A
Carrier: TMobile
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you for the infomation. I just joined the site and this is going to help a ton!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Agilent HP Keysight 5061-9601 PCA-Main Mother Board rev D for 34401A AS-IS
$75.0
Agilent HP Keysight 5061-9601 PCA-Main Mother Board rev D for 34401A AS-IS pictureESI 4999 535-0042 MCW-A MSP6000 Interface Control Motherboard Main Board
$300.0
ESI 4999 535-0042 MCW-A MSP6000 Interface Control Motherboard Main Board pictureCyberResearch PC-661 Main Board Motherboard CPU Card W/ Memory +
$190.0
CyberResearch PC-661 Main Board Motherboard CPU Card W/ Memory +  pictureTRIPP LITE SU1500RTXL2U COMPLETE ELECTRONIC MOTHERBOARD
$99.99
TRIPP LITE SU1500RTXL2U COMPLETE ELECTRONIC MOTHERBOARD picture4U industrial CCTV DVR NVR 2x 320gb HDD video server w 775i65G motherboard NR
$39.0
4U industrial CCTV DVR NVR 2x 320gb HDD video server w 775i65G motherboard NR picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.