Originally Posted by AlanKthedj
I installed the software that came with the new phone and removed the 7100i software. The disc has 4.2x version. I downloaded the newer version 4.3x and still no luck. There is no "media manager" icon for me to click. As far as I can tell I grabbed the right one.
Typically, I would un-install any previous versions of DM first, then install desired new version. ... Use BlackBerry Desktop Software v4.2 SP2 (about 231MB file size, English version) .. The disc that came with your device may have been Desktop Software v4.2 SP2 without Media Manager. . .