03-19-2008, 07:54 AM
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| | Problem with using 8830 as modem
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I have tried all the suggestions in several threads and they all have the same ending. That is, for example, using Sprint Connection Mgr (SCM), when I click on connect, it says "connecting" for a few seconds and then I get an error message that says, "Error 692: There was a hardware failure in the modem (or other connecting device)"
Any suggestions? Does this mean my phone is defective?
BTW, I have checked in SCM under Tools/Device Info and it reports the 8830, so the software does recognize my BB 8830.