07-18-2005, 06:44 PM
Talking BlackBerry Encyclopedia
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| | 7230 updates to v4 :: Problem
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I have been upgrading our company's 7230 Blackberry units from v3.6 to v4.
Now what i have been doing is loading the Desktop Manager v4 onto one computer at each branch around the country and updating the units from that branch to v4 from that one computer remotley from Head Office.
now after they are updated, there does not seem to be any Email Reconciliation option anymore.
Now if the user has a computer with the Desktop Manager Software on it (they have v3.6) and they Snyc there blackberry's. the Email Reconciliation option will appear.
Now the Problem is...for those that do not have computers, they do not have the Email Reconciliation option. and without that.... no email!! yikes. there are alot with blackberries and no desktop computers.
does anyone know any tips, hints or own experiances with this?
i guess the only other option i know is to call them all back update them here (where the BES server is) and then send them back out. but that is alot too call back and lost time.
if someone could help me out a bit id appricate it. any other questions dont hesitaite to ask!
Thanks in advance