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Old 03-21-2008, 08:54 AM   #1 (permalink)
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Hi to everyone,
I have been using a BB 7290 for some time now and am very pleased with it, in fact it is "the best suited to me" phone I have ever owned.

On my recommendation a very good friend has bought a BB 7290 and his phone asks for a password before it can be used. He wants to be able to lock his phone but not have to put in a password every time he uses it.

I have been to Options, Security options, General settings, and the password says "enabled" . When I press the thumbwheel the choices are - 1 Change password, 2 Wipe handheld 3 Verify Security software, 4 Save, and 5 Close.
I don't get the choice of disabling the password and have tried wiping the handheld but still have to put in the password after it has wiped itself..

Does anyone know of anyway of disabling the password function please???
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Old 03-21-2008, 09:23 AM   #2 (permalink)
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Quote:
Originally Posted by Russ2903 View Post
Hi to everyone,
I have been using a BB 7290 for some time now and am very pleased with it, in fact it is "the best suited to me" phone I have ever owned.

On my recommendation a very good friend has bought a BB 7290 and his phone asks for a password before it can be used. He wants to be able to lock his phone but not have to put in a password every time he uses it.

I have been to Options, Security options, General settings, and the password says "enabled" . When I press the thumbwheel the choices are - 1 Change password, 2 Wipe handheld 3 Verify Security software, 4 Save, and 5 Close.
I don't get the choice of disabling the password and have tried wiping the handheld but still have to put in the password after it has wiped itself..

Does anyone know of anyway of disabling the password function please???
If you friends phone is issues through work he should not try to disable the password function as it is a company policy. If your friend owns the phone and purchased it used it likely has an IT Policy on it that requires the password. You can follow the instructions below to remove the IT Policy but I will caution that if it is a work issued device and the does this it might be grounds for termination. Good luck and I hope that it works out!

http://blackberryfaq.com/wiki/index....move_IT_Policy

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Old 03-21-2008, 09:29 AM   #3 (permalink)
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Thanks for your quick reply. My friend does own the phone so there would be no work related issues.

Unfortunately the link you included does not work is there another one that you know of please?
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Old 03-22-2008, 09:06 AM   #4 (permalink)
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Hi, Just to say that I have been able to remove the password from the phone with help from the FAQ page. Many thanks Russ
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