crisambo and JSanders - I actually have the opposite issue. I WANT the new email envelope with red asterisk to show up whenever I get a new email, but NOT the number of unread messages I have in my inbox. I have the BB 8820. When I go into my options, under DISPLAY MESSAGE COUNT you can choose NONE or UNREAD. If you choose UNREAD, then you are prompted with DISPLAY NEW MESSAGE INDICATOR. That seems backward to me. Is this different in the BB 8800 which is the one I used to have and which used to display icons the way I like?