As I mentioned (I think), it's important to take your phone for repairs as soon as it starts playing up. If you try to get by, the tongue inside the port will get very wobbly and they'll just say it was rough treatment.
I'd try to argue the case with them, maybe print some of these messages out to show that it's an issue with these models. If RIM won't cover the warranty then the dealer should. I'd challenge them to take a similar phone and break off that tongue. I doubt you could do it - it would just bend. It's the constant, gentle tugging as you insert and remove the plug each day that does it.
We just had our first 8300 do the same thing - it was only 5 months old. We don't have many of these.
Other options for charging it:
- Get a second battery so at least you aren't without a phone while it's charging. Maybe you could at least argue that they should sell you one cheaply.
- Get something that can charge through the charging cradle contacts.
I think RIM will eventually have to come up with some sort of solution, as there are way too many of these phones breaking for them to keep pretending it isn't happening.
Providing a cheap charging cradle that my standard charger plugs into would make me happy. Then I could use it with the car charger too. I reckon they could do it for about $10.
This one's almost there, but needs an expensive charging station to run it: BlackBerry Accessories Store - Product Detail
. All it needs is a way to plug a USB plug into it. Does anyone have one of these? What kind of connection does it have at the back?
Originally Posted by thrcwc
I have a 8310 and my port did the same thing; started out by being loose so and the only way I could charge my phone was to bend the conection in such a way that the it would connect and charge. I went to africa for a month and came home to find that my borther had been using my phone and the wear and tear of having it charge at such an angle destroyed the connection for that peice to the mother board of my phone. As of right now the only way i'm charging my phone is by using a specail charger that i put my battery directly into but its slow and i have to have my phone off for the time it's charging. I went to the cingular store and they said that the stopping of the USB port working wasn't under warrenty and i have no insurence on my phone. I only wish BB made a higher quality port that wouldn't break under a handfull of months of use.